FAQ
The $10 mystery parts
What actually arrives?
A real, first-quality part — not a second, not a misprint. Same professional-grade PLA, same matte finish, same made-to-order printing as everything else we sell. The only thing you give up is choosing the design.
Which design will I get?
One of the designs currently in that product's pool. Every one of them is a design we sell at full price. The product page tells you how many designs are in the pool before you buy.
Can I pick the color?
You can tell us your color, and we'll match it if we can. It is a preference, not a guarantee. If we're out of your pick, we'll send the closest thing we have rather than make you wait. If you'd rather not decide, choose Surprise me.
If your color has to be exact, buy from the full range instead — there you choose both the design and the color.
Can I request a specific design in the notes?
No. The $10 price exists because we choose the design. If you want a specific one, it's available at its normal price.
Why is it so much cheaper?
Because choosing is the expensive part. Letting us pick which design goes out means we print what's most efficient to print. You get the same part for less; we get a simpler queue.
Ordering and parts
What are the parts made of?
Professional-grade PLA, printed in the USA, matte finish.
Will these fit my bike?
Each product page states the platform it's made for — Talaria or Mototec. Check before ordering; plastics are not interchangeable between platforms. If you're unsure, ask before you buy.
Do the design lines match across parts?
Yes. Parts in the same line — STINGER, ARACHNID, DRIP, SLATE, TOPOGRAPHIC, ZEN — are designed to go together, so plastics, motor cover and chain guard can match.
The battery side plates ask for Left, Right or Both. Which do I need?
There is a real difference between the left and right side, so choose carefully. Pick Both if you want the pair.
Shipping and returns
How fast do orders ship?
Parts are printed to order and we don't sit on orders. See the shipping page for details.
What about returns?
See our refund policy.
Still stuck?
Email x3accessories@gmail.com.